Burger King Customer Support

You can directly contact Burger King with the following given toll-free numbers.

1-866-394-2493 (US)

1-844-576-0546 (Canada)

Note: Please contact only by calling from 7 am – 11 pm CST

If you just want to give reviews and want to share your thoughts then you can do so by visiting the official website here: https://www.bk.com/contact-us.

You need to select the “Feedback-Type”

Service Feedback

  • Speed of Service
  • Order Accuracy
  • Friendliness
  • Cleanliness
  • Other

Product Feedback

  • Taste of Food & Beverages
  • The temperature of Food & Beverages
  • Portion Size
  • Product Availability
  • Product Presentation
  • Product Value
  • Other

BK Crown Card

  • Balance Transfer
  • Lost or Stolen Card
  • Other Issues

BK Mobile App

  • Mobile Payment
  • Unable to access account
  • Other Issue and Feedback

Media Feedback

  • Advertisements
  • Media Promotions or Events
  • Other


  • Foreign Object in Food
  • Illness / Allergy
  • Undercooked Food
  • Food Related Injury

Request for Information

  • Franchising Opportunity
  • Hours of Operation
  • Nutritional Information
  • BK Careers

You can ask all these questions by visiting www.bk.com/contact-us.


5 thoughts on “Burger King Customer Support

  1. Walked to 6904 Kennedy Avenue b.king today to have lunch. Ordered 2 whopper meals and 2 bacon cheeseburgers with French fries and a drink. Hit the spot, thanks! #3021 eat in ticket number.

  2. Went to the location on St Laurent Blvd in Ottawa. Some of the worst customer service. I waited 5 minutes at the order box, then an additional 10 minutes at the drivethrough line. i asked for the addition of drinks which would have made my order of burgers and fries cheaper. The guy actually got his phone out to use the calculator. Lazy and incompetent staff that doesnt even know how to properly use the terminal in front of them.

  3. Came In to burger king in ROUND LAKE BEACH, IL and was door dashing. Upon waiting for a single item (Double bacon cheeseburger) I was greeted in a rude fashion by the manager ISABELLA (BELLA I GUESS THEY CALL HER FOR SHORT). I talked to another customer in the lobby telling them how this wait was a freaking joke and ISABELLA felt the need to tell me to calm down when i wasn’t even rude or talking to her but to a customer about my frustration. She proceeded to tell me to leave the store or she was calling the police, in which as she described me to the police as a “black man” before she caught herself and said, “man” is being hostile in the store in which case i am not. She tried to correct my freedom of speech as a manager of one of your burger kings, is this a joke? I told her to go do her job and stop telling me how to talk as I’m a 40 year old grown man with 2 small kids who love the food but not the service. If you read the reviews about this store at ROUND LAKE, ILLINOIS you will see how she is rude, unprofessional, a liar, and most importantly, A RACIST! SHE IS A BIGGOT, and only caters to the Latino community and ANYBODY WHO COMPLAINS OR EVEN TALKS ABOUT GOING TO A BURGER KING THE POLICE ARE CALLED!? The fellow Caucasian customer I was having a conversation about how bad the service is and was my witness and its’ on your cameras at the store. This happened around 4pm Central time on August 23, 2023, today. I’ll be involving my lawyer, media outlets like newspapers and television and fellow black community to not go to this store because it’s supported by racist and people who allow this type of behavior to happen. Oh, and you can google me. I’m an owner of franchise that works with the NFL and Chicago Bears so i will also be letting them know not to go this establishment or any other ran by burger king unless she is disciplined or terminated or fired or let go or however you want to put it. SHE IS A BIG PROBLEM IN THIS COMMUNITY and i would also like to have the trespassing against me lifted because even after checking your footage you can see i did nothing wrong except express my discuss and freedom of speech in a non-threatening manner and there are witnesses there to confirm this. I will be expecting a phone call or response in regard to this manner and Im not going away about this situation any time soon. I want this establishment to hold their employees accountable for the behavior and actions, otherwise this will be taken to a higher legal matter involving my lawyer. The racism, rudeness, and embarrassment she put me through is more than one person should ever go through and apparently this is a constant problem at this store, just read the reviews. Ive also worked in the food industry for over 20 years between RED LOBSTER, OUTBACK STEAKHOUSE, MCDONALDS, and other small food services so i definitely know how an employee let alone a manager should be treating people especially when she is trying to correct and control an employee’s speech to another customer about the bad service she is providing? Something has to be done about this and especially when the other managers at this store I like.

  4. Order#229857 store#6494

    I have observed employees out in the parking lot sitting at the curb smoking the loudest weed ever. I came here last night and spent almost $50 none of my order was near correct. There is never any order at this store whatsoever. I would gladly appreciate if someone contacts me back immediately

  5. Restaurant number2189 in tiffin ohio. I go through drive thru most times. They are so slow all the time. They mess up my order at least 65% of the time. I don’t know why I go back . I guess just hoping maybe something has changed. So tired of it.

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